Responsible Gaming at 1xb — Keep the Fun, Stay in Control
When gaming goes beyond the boundaries of entertainment, making the right decision becomes the most important thing. 1xb is always by your side.
Core Principles of Healthy Gaming Habits
Keep entertainment as entertainment — that is the essence of responsible gaming.
Set Your Budget in Advance
Before you start playing, set your maximum weekly or monthly spending limit in advance. Only spend an amount that, if lost, will have no impact on your daily life. Never use money set aside for emergencies, savings, or family needs for gaming. If you exceed your budget, stop immediately and wait for the next session. Maintaining financial control keeps gaming enjoyable at all times.
Stick to Time Limits
Decide in advance how much time you will spend gaming each day and stick to it. Playing for long stretches at a time reduces concentration and decision-making ability. Take at least a 10-minute break every hour and redirect your attention to other activities. Avoid gaming right before bed as it negatively affects sleep quality. Always prioritize quality time with family and friends over gaming.
Gaming Is Entertainment Only
Thinking of gaming as a source of income is a serious mistake — it is primarily a form of entertainment. Starting to play with the expectation of winning leads to stress when you lose. Enjoy each session as an experience in itself, rather than depending on the outcome. Always avoid the urge to place more bets to chase losses. Remember, gaming is truly fun only when you play with a clear and healthy mindset.
Recognize the Signs, Seek Help
If you find yourself unable to stop gaming, repeatedly playing to chase losses, or hiding your gaming from family, these are warning signs. If you notice these symptoms, do not delay — let someone you trust know. Our support team can help you temporarily suspend your account or set limits. Seeking help from a professional counselor is not a weakness; it is a courageous decision. Getting help in time is the most effective way to keep the problem small.
Your Control Tools
1xb gives you the ability to control your own gaming experience.
Temporary Break
You can take a cooling-off period of 24 hours to 30 days from your account at any time. During this period, login and betting will be completely disabled, helping you keep a clear head.
Setting Deposit Limits
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately, and a specified waiting period must pass before the limit can be increased.
Permanent Self-Exclusion
If you feel that gaming is becoming harmful to you, you can apply to permanently close your account through our support team. We respect this decision.
Protecting Minors
1xb strictly prohibits individuals under the age of 18 from using the platform. Age verification is mandatory during registration, and proof of identity may be requested in cases of suspicion. If you have children or teenagers at home, you are advised to use parental control software on your devices. Never share your login credentials with anyone, and keep them especially secure from younger members of your household. Protecting minors is one of the primary responsibilities of our platform.
- Mandatory Date of Birth Verification at Registration
- KYC Verification for Suspicious Accounts
- Recommendation to Use Parental Controls for Families
- Guidelines for Keeping Your Login Credentials Secure
No Entry for Those Under 18
Our platform is for adult users only. Keeping children safe is everyone's responsibility.
Frequently Asked Questions
Yes, 1xb allows you to set daily, weekly, or monthly deposit and betting limits on your own account. This option is easily accessible from your account settings. Lowering a limit takes effect immediately, but increasing a limit requires a designated cooling-off period to pass first. Our support team is available to assist you with any issues.
If you feel you need a break for a while, email our support team or let us know via live chat. We will process your request within 24 to 72 hours. During the temporary break, you will not be able to log in to your account or make any transactions. Your account will be reactivated automatically once the break period ends, though you can choose to extend it if you wish.
Yes, if you feel that gaming is not right for you, you can request a permanent account closure. Simply email our support team at [email protected] and we will act promptly. If you have a remaining balance at the time of permanent closure, it will be returned to you in accordance with our policy. We fully respect this decision and will process it without any obstacles.
Professional help for gaming or betting addiction is becoming increasingly accessible in Bangladesh. Reach out to a mental health specialist or counselor. Talk openly with family and trusted friends, as social support plays a major role in recovery. Our support team can help you find the right resources and guidance. Remember, asking for help is the first brave step.