1xb Privacy Policy — How Your Data Is Protected
Your personal information is extremely valuable to us. This policy clearly outlines how 1xb collects, uses, and keeps your data secure.
Table of Contents
Welcome to 1xb's Privacy Policy. This document explains what types of information we collect about you when you use our platform, and how that information is used. We believe that transparency and trust are the foundation of a healthy platform-user relationship. This policy has been prepared in compliance with applicable laws in Bangladesh and international privacy standards. By using our services, you are considered to have accepted the terms of this policy.
Detailed Privacy Policy
1. What Information We Collect
We collect certain necessary personal information to create and manage your account on the 1xb platform. This includes your name, email address, mobile number, date of birth, and residential address. A copy of your national ID or passport may also be requested for identity verification (KYC). For financial transactions, payment method details such as mobile banking numbers are collected. Additionally, your device information, IP address, and site browsing activity may be automatically logged.
2. How Your Information Is Used
The information collected from you is used solely to improve platform services and personalize your experience. Data is used for account verification, transaction processing, and fraud prevention. The customer support team may access the necessary information to assist you. Data is also analyzed to resolve technical issues and ensure platform security. With your consent, you may be contacted about relevant offers and updates — however, you may request to stop receiving such communications at any time.
3. Who Your Information Is Shared With
1xb never sells or rents your personal information to third parties for advertising purposes. However, limited information may be shared with trusted partner organizations necessary for service operations, such as payment processors and identity verification agencies. These partners are also contractually bound to uphold the same privacy standards. Information may be disclosed to government authorities under court order or legal obligation. In such circumstances, we will make every effort to notify you to the extent possible.
4. Data Security Measures
1xb uses industry-standard encryption technology to keep your data secure. All sensitive information is transmitted via SSL encryption, protecting it from unauthorized access. Payment information is stored on separate secured servers and can only be accessed by authorized personnel. Platform security is maintained through regular security audits and vulnerability assessments. In the event of a data breach, we will act swiftly and notify users in accordance with applicable laws.
5. Your Data Rights
You have several important rights over your own data. You may request a copy of the information we hold about you at any time. You also have the right to request correction of any inaccurate or outdated information. In certain circumstances, you may request deletion of your data or restriction of its processing. You also have the right to object to data processing and to withdraw your consent. To exercise these rights, contact our support team and we will endeavor to respond within 30 business days.
6. Cookies & Tracking Technologies
The 1xb website uses cookies to function properly. Essential cookies are required for login sessions and security and cannot be disabled. Functionality cookies help remember your preferences, such as language or display settings. Analytics cookies help us understand how users are using the site, which assists in service improvement. Cookies can be managed from your browser settings, though disabling certain cookies may affect platform performance.
7. Privacy Contact Information
Contact us for any questions, concerns, or requests regarding the Privacy Policy. Our data protection team will review your message and respond as quickly as possible. Support email: [email protected] — you can reach out to this address for any matters related to your data rights. For general questions, please also visit our FAQ section as well, where you will find answers to frequently asked questions. This Privacy Policy was last updated in 2025, and you will be notified via your registered email of any changes.